More Ways to Look at Total Complaint Data

Last week we shared some perspective on recent numbers released by local media referring to police and codes complaints of short term rentals. As a refresher from our last post, let’s have a look at a summary of the totals we shared.

  • STRPs account for 0.14% of police complaints in Davidson County (rather, 99.86% of police complaints have nothing to do with STRPs)

  • STRPs account for 0.98% (according to The Tennessean data) or 1.12% (according to WKRN data) of codes complaints.

  • STRPs account for 0.2% (according to The Tennessean data) of police and codes complaints combined (rather, 99.8% of police and codes complaints combined have nothing to do with STRPs)

Many opposing short term rentals would have you believe that the majority of short term rentals cause issues and/ or disturbances. The data continues to support a much different story: there is a small percentage of the total that are causing issues or disturbances.

While the numbers appear quite low in terms of percentage of operating STRPs in terms of total complaints to codes and police, let’s look at it two other ways as well: STRP complaints in terms of total reservations* with complaints.

Unfortunately, there is no recent data that shows the average occupancy rate for STRPs but we can get a picture pretty easily by making some generalizations:

  • If each STRP rented out for 2 weekends of an entire year: 11% of reservations with complaints

  • If each STRP rented out 4 weekends of an entire year: 5% of reservations with complaints

To be fair, most STRP owners rent more frequently than that so let’s look at a more realistic number by considering that only every weekend and no weekdays are booked for the active STRPs (most STRPs book more than this).

  • 52 weekends per year x 4600 STRPs (permitted and non-permitted) = 239,200 reservations per year

  • 975 total police and codes complaints (The Tennessean’snumber)/239,200 rentals = .4% of short term reservations with complaints.

*NOTE: a reservation would be defined by a single booking/ reservation at an STRP, not number of people or days.

We find that even in looking at the data a different way, it still supports that the majority of STRPs and their reservations are not causing disturbances or issues. Watch for our next post where we’ll dig into the codes complaints further.


Alece Ronzino